Refund policy

Thank you for shopping at our store. We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a return and refund policy to ensure a smooth shopping experience.

Return Process:
You can return items within 30 days from the date of purchase. To initiate a return, please contact our customer service team at lindsay.zakelijk26@gmail.com. Ensure that the item is unused, in its original packaging, and in resellable condition. Please include a copy of your receipt or proof of purchase.

Refunds:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process the refund to your original payment method. Refunds typically take 5-7 business days to reflect in your account.

Non-returnable items:
For hygiene and safety reasons, certain items such as opened baby care products, personalized items, and gift cards are not eligible for return or refund.

Shipping Costs:
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service for returns.

If you have any questions or concerns, feel free to reach out to us at any time!